Last updated: 8 July 2026
Privacy Policy
This page is maintained by The Tradie Code to answer common privacy questions about our website and lead generation services.
Introduction
The Tradie Code respects your privacy and is committed to protecting the personal information you share with us.
This Privacy Policy explains how information is collected, used and protected when you visit our website, complete a form on one of our pages, or submit an enquiry through advertising platforms such as Facebook, Instagram or Google.
By using our website or submitting an enquiry, you agree to the practices described in this policy.
Information we collect
We may collect personal information that helps us respond to your enquiry and connect you with the right trade business. This can include:
- Name
- Phone number
- Email address
- Property address
- Details about the requested trade service
- Any extra information you choose to provide
We may also collect technical information such as browser type, device information, IP address, cookies and analytics data to help us improve our website and marketing.
How we use information
We use the information we collect to:
- Respond to your enquiry quickly and clearly
- Contact you about the service you requested
- Connect you with an appropriate participating trade business in your area
- Improve our marketing campaigns and advertising performance
- Improve our website, services and user experience
- Comply with our legal obligations
Lead generation services
The Tradie Code runs lead generation campaigns for independent trade businesses across Australia.
When you submit an enquiry through one of our advertisements, lead forms or websites, your information may be securely provided to a participating trade business that services your area. This allows them to contact you directly and arrange a quote or service.
Your information is only shared for the purpose of responding to your enquiry and providing the requested quote or service. It is not sold to unrelated third parties.
Data security
We take reasonable steps to protect your personal information from unauthorised access, misuse, loss or disclosure. This includes using trusted platforms, access controls and secure data handling practices.
No system is completely secure, and we cannot guarantee absolute security. If you believe your information has been compromised, please contact us immediately.
Third party services
We use trusted third-party platforms to operate our website, run advertising and manage enquiries. These providers may process personal information on our behalf. They include:
- Meta (Facebook & Instagram)
- CRM and lead management software
- Email and communication providers
- Website hosting and analytics providers
Where possible, we choose providers with strong privacy and security standards and only share the information necessary for them to perform their service.
Cookies
Our website may use cookies and similar technologies to measure website performance, understand how visitors use our site, and improve our advertising.
You can manage or disable cookies through your browser settings. Please note that some features of the website may not work as expected if cookies are disabled.
Access & correction
You can request access to the personal information we hold about you, or ask us to correct or update it, by contacting us using the details below. We will respond within a reasonable timeframe.
Contact us
If you have any questions about this Privacy Policy or how we handle your information, please get in touch.
- Business name
- The Tradie Code
- Website
- thetradiecode.com.au
Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in our business, technology or legal requirements. When we do, we will update the "Last updated" date at the top of this page.
We encourage you to review this page periodically so you stay informed about how we protect your privacy.